Real conversations include media
Leads send catalog screenshots, payment proofs, and voice questions. SendRad is built so the agent can incorporate that context safely in the sales flow.
Media understanding
Your AI agent understands what customers send — not just text
Images, voice notes, videos, and files in the thread. The agent uses that context to reply and qualify.
SendRad reads media inside customer chats — photos, voice notes, videos, and files — so the AI agent can respond with context instead of asking the lead to retype everything. That keeps WhatsApp and Instagram sales threads moving without manual review.
Who this is for
Honest fit — so you pick the right tool faster.
Best for
- Ecommerce and service businesses where leads send product photos or screenshots
- High-touch sales where voice notes are common on WhatsApp
Not best for
- Text-only support queues with no media
4+
Media types in thread
1
Agent that reads context
0
“Please type that again”
Why teams choose SendRad
Built for revenue in the inbox — not vanity automation metrics.
- Screenshots & catalog photos
Leads send product images and proofs — the agent uses that context instead of stalling.
- Voice notes on WhatsApp
Common in GCC and EU sales — the agent incorporates audio so the thread keeps moving.
- Files & video when shared
Documents and clips in the chat become part of the sales context, safely and in-thread.
How it works
- 1
Lead sends media
Photo, voice note, video, or file — as they already do on WhatsApp or Instagram.
- 2
Agent interprets context
SendRad incorporates what they sent into the next reply and qualification step.
- 3
Conversation continues
No dead-end “we only read text” — move toward booking or human handoff.
Continue exploring
Frequently asked questions
Stop losing leads in the follow-up gap
Try SendRad free. Average reply in 5 seconds, follow up on autopilot, and book more calls — without hiring another rep.